JorpexJorpex

    Terms of Service

    Last updated: February 2, 2026

    1. Agreement to Terms

    By accessing or using the Jorpex platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

    You must be at least 16 years of age to use the Service. By using the Service, you represent that you are at least 16 years old.

    If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and references to "you" include that organisation.

    2. Description of Service

    Jorpex is a B2B tender notification platform that aggregates public procurement opportunities from sources such as TED (Tenders Electronic Daily), SAM.gov, and other public authorities. The Service filters these opportunities based on criteria you configure and delivers notifications to your designated Slack channels.

    The Service uses artificial intelligence to match tender opportunities to your profiles and generate summaries. See Section 8 for important disclaimers about AI-generated content.

    We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice where practicable.

    3. User Accounts

    To use the Service, you must create an account. You agree to:

    • Provide accurate, current, and complete information during registration
    • Maintain the confidentiality of your account credentials
    • Accept responsibility for all activities that occur under your account
    • Notify us immediately at support@jorpex.com if you become aware of any unauthorised use of your account
    • Not create more than one account per individual

    We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

    4. Subscription and Payment

    Access to the Service requires a paid subscription. Current prices are listed on our pricing page. By subscribing, you agree to the following:

    • Payment processing: all payments are processed by Stripe. By providing payment information, you also agree to Stripe's terms of service.
    • Auto-renewal: subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled before the renewal date.
    • Taxes: prices are exclusive of VAT and other applicable taxes unless stated otherwise. You are responsible for any taxes associated with your subscription.
    • Price changes: we will give at least 30 days' written notice before any price increase takes effect. The new price will apply from your next billing cycle after the notice period.

    5. Cancellation and Refunds

    • You may cancel your subscription at any time through the Stripe customer portal accessible from your billing settings.
    • Upon cancellation, you will retain access to the Service until the end of your current billing period.
    • We do not provide prorated refunds for partial billing periods.
    • Jorpex may terminate your access with 30 days' written notice. If we terminate your account without cause, we will refund the unused portion of any prepaid subscription fees.

    6. Acceptable Use

    You agree not to:

    • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
    • Reverse engineer, decompile, or disassemble any part of the Service
    • Scrape, crawl, or use automated means to access the Service beyond its intended use
    • Resell, redistribute, or sublicense access to the Service without our prior written consent
    • Interfere with or disrupt the Service, servers, or networks connected to the Service
    • Exceed the usage limits of your subscription plan
    • Attempt to gain unauthorised access to any part of the Service or its related systems

    Violation of these restrictions may result in immediate suspension or termination of your account.

    7. Data and Tender Accuracy

    Tender data displayed through the Service is sourced from public procurement authorities and published databases. You acknowledge and agree that:

    • Jorpex is not the originating source of tender data. We aggregate and present publicly available information.
    • Tender information is provided "as is". We do not guarantee the completeness, accuracy, timeliness, or availability of any tender data.
    • You are solely responsible for verifying all tender information independently with the issuing authority before submitting any bid or taking any business action.
    • Missed tender notifications, whether due to filtering criteria, technical issues, or source delays, are not grounds for liability on the part of Jorpex.

    8. AI-Generated Content

    The Service uses artificial intelligence to generate tender summaries, relevance scores, and matching recommendations. You acknowledge and agree that:

    • AI-generated content is provided for informational purposes only and should not be relied upon as professional, legal, or business advice.
    • AI outputs may contain errors, omissions, or inaccuracies. You should always review the original tender documents.
    • Jorpex makes no representations or warranties regarding the accuracy or completeness of AI-generated content.

    9. Intellectual Property

    The Service, including its design, code, features, and functionality, is owned by Jorpex and is protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms.

    Tender data belongs to the originating public authorities. Jorpex does not claim ownership of tender content.

    You retain ownership of your configuration data (notification profiles, organisation details, and other content you create within the Service).

    10. Indemnification

    You agree to indemnify and hold harmless Jorpex, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any rights of a third party.

    11. Disclaimer of Warranties

    The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

    We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected. We do not guarantee that tender information will be complete, accurate, or delivered on time.

    12. Limitation of Liability

    To the maximum extent permitted by applicable law:

    • Jorpex's total aggregate liability to you for any and all claims arising out of or relating to these Terms or the Service shall not exceed the total fees you paid to Jorpex in the 12 months immediately preceding the event giving rise to the claim.
    • In no event shall Jorpex be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, lost business opportunities, loss of data, or business interruption, whether based on warranty, contract, tort, or any other legal theory.

    Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under the laws of England and Wales.

    13. Governing Law and Disputes

    These Terms are governed by and construed in accordance with the laws of England and Wales.

    In the event of any dispute arising out of or in connection with these Terms, the parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may bring proceedings in the courts of England and Wales, which shall have exclusive jurisdiction.

    14. Changes to Terms

    We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice by email or through a prominent notice within the Service. The revised Terms will be effective when posted. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.

    15. Severability

    If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect.

    16. Contact

    If you have any questions about these Terms of Service, please contact us at: